Now Hiring - Logistics Account Manager in Annandale, NJ

Account Manager - Job Overview:

The primary responsibility of an Account Manager is to act as the primary customer point of contact with existing customers and new customers our sales team onboards. Success in this role will be achieved through strengthening the existing customer relationship’s while working to explore additional opportunities which we are not currently handling for them. This will be achieved by working to fully understand their business model and needs with the goal of driving new opportunities and revenue growth from the existing customer base.

Responsibilities:
Account Management

 Coordinate and oversee all communication with existing customers.
 Entry of Purchase orders in our Transportation Management System (TMS)
 Develop a deeper level understanding of our customers’ business
 Manage multiple projects simultaneously with a sense of urgency
 Maintain confidentiality of company information

Account Growth
 Maintain regular contact and identify additional service needs of all existing customers
 Effectively explain the company approach, our differentiation factors and how we create value
 Master the ability to sell and market yourself and our company
 Maintain and update accurate information in the company's CRM System
 Complete weekly activity reports and update opportunities as their status changes

Team Collaboration
 Work with the operations team to ensure all transportation needs are served.

Qualifications:

 Interested in building a career with a growth-oriented company
 Driven, competitive nature, naturally passionate and curious
 Able to build, nurture and maintain client relationships
 Business-minded, with an ability to multi-task in a fast-paced work environment
 Goal oriented with the ability to work in a deadline-driven environment
 Attention to detail and ability to learn and absorb material quickly
 Strong problem solving and decision-making abilities
 Team player who can also produce independent results
 Account Management experience preferred
 Bachelor’s degree or relevant equivalent experience
 1-3-year(s) work of Logistics or equivalent experience
 Possess excellent written and verbal communication skills
 Advanced math, computing, analytic and reporting skills
 Advanced working knowledge of Microsoft Office
 Transportation Management System (TMS) experience a plus
 Travel Expectation – minimal but necessary as required by customers

Company Information:

At Why Logistics, we understand that today’s logistics world requires more from a transportation broker and we are here ready to meet that challenge. With the supply chain becoming more complex with more moving parts, our goal is to help our customers in any way we can. Utilizing our extensive logistics background, Why Logistics can be more than just a transportation partner. Whether it’s moving freight, creating a single stop solution for a time sensitive shipment or being that partner to help you assess what is the best path forward, Why Logistics is here to help.

Job Type: Full-time

Pay: $45,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Experience level:

• 1 year

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Travel requirement:

• No travel

Ability to commute/relocate:

• Annandale, NJ 08801: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Work Location: In person